F.A.Q

[vc_row][vc_column][tm_heading custom_google_font="" align="center" text="F.A.Q
We are the ONLY company that will handle all elements of your video creation. We personally handle script writing, voiceover, animations, and editing. This ensures quality and makes edits easier." font_size="lg:34"][tm_spacer size="lg:70"][vc_row_inner][vc_column_inner width="1/2"][tm_accordion multi_open="1" items="%5B%7B%22title%22%3A%22Why%20should%20I%20choose%20to%20work%20with%20you%3F%22%2C%22content%22%3A%22We%20approach%20your%20video%20with%20just%20one%20thing%20in%20mind%3A%20delivering%20results.%20Just%20tell%20us%20what%20you%20want%20your%20video%20to%20do%20for%20you%20or%20your%20business%20and%20we%20will%20make%20sure%20of%20that%20through%20our%20video%20creation%20process.%22%7D%2C%7B%22title%22%3A%22How%20can%20I%20start%20working%20with%20you%3F%22%2C%22content%22%3A%22It%E2%80%99s%20really%20simple!%5Cn%5CnFirst%2C%20go%20to%20our%20video%20company's%C2%A0contact%20page%20and%20fill%20in%20the%20quick%20form.%20Alternatively%2C%20you%20can%20send%20us%20an%20email%20at%20contact%40videokrtoon.com%20%2C%20but%20the%20form%20is%20a%20great%20way%20to%20provide%20us%20with%20a%20bit%20of%20information%20about%20your%20needs%20ahead%20of%20time%20and%20jumpstart%20the%20whole%20process.%5CnOnce%20that%E2%80%99s%20taken%20care%20of%2C%C2%A0%20will%20get%20in%20touch%20within%20the%20next%2024%20hours.%5CnThe%20initial%20email%20allows%20us%20to%20pick%20your%20brain%20about%20the%20details%20you%20have%20in%20mind%20for%20your%20video%2C%20such%20as%20the%20intended%20length%20and%20the%20style%20you%20are%20after.%20We%20also%20go%20through%20our%20production%20process%20with%20you%20and%20discuss%20some%20details%20like%20our%20video%20company%E2%80%99s%20pricing%20and%20turnaround%20times.%5CnWhen%20you%20give%20us%20the%20go-ahead%2C%20we%20then%20work%20out%20the%20payment.%5CnWhen%20the%20payment%E2%80%99s%20approved%2C%20we%E2%80%99ll%20move%20on%20with%20the%20process%20from%20there.%5CnAs%20far%20as%20payment%2C%20we%20accept%20PayPal*%20and%20require%20an%20upfront%20payment%20of%2060%25%20to%20begin%20production.%20Once%20everything%E2%80%99s%20finished%20and%20you%20are%20happy%20with%20your%20video%2C%20we%E2%80%99ll%20request%20the%20remainder%20of%20the%20payment%20prior%20to%20the%20delivery%20of%20the%20final%20product.%5CnThat%20way%2C%20you%20can%20rest%20assured%20you%20are%20getting%20the%20perfect%20video%20you%20were%20expecting!%22%7D%2C%7B%22title%22%3A%22Is%20it%20Possible%20to%20Speed%20Up%20the%20Production%20Process%3F%22%2C%22content%22%3A%22YES!%20Of%20course%20it%20is!%20We've%20even%20developed%20a%20super-fast%2C%203-days%20video%20production%20process%20for%20those%20special%20projects.%5Cn%5CnHowever%2C%20do%20keep%20in%20mind%20that%20working%20toward%20faster%20deliveries%20for%20the%20final%20product%20does%20increase%20the%20price%20of%20our%20video%20production%20services%2C%20to%20accommodate%20the%20increased%20production%20effort%20necessary%20to%20meet%20tighter%20deadlines.%22%7D%2C%7B%22title%22%3A%22How%20long%20will%20the%20process%20take%3F%22%2C%22content%22%3A%22Standard%20turnaround%20time%20is%201-4%20weeks.%20The%20first%20days%20are%20typically%20when%20we%20gather%20information%2C%20write%20your%20script%20(if%20you%20did%20not%20provide%20one)%2C%20and%20prepare%20for%20your%20project.%20Then%2C%20once%20everything%20is%20approved%2C%20we%20begin%20recording%20the%20voiceover%20and%20finish%20by%20creating%20the%20animations%20to%20match%22%7D%2C%7B%22title%22%3A%22Do%20you%20have%20alternate%20voices%20to%20choose%20from%3F%22%2C%22content%22%3A%22Yes!%20Whether%20you're%20looking%20for%20a%20female%20voice%2C%20a%20UK%20accent%2C%20Australian%20accept%2C%20or%20even%20a%20Spanish%20voiceover%20-%20we%20can%20provide%20that%20for%20you!%20Just%20send%20us%20a%20message%20for%20samples%20and%20pricing%20information.%22%7D%2C%7B%22title%22%3A%22What%20format%20will%20my%20video%20come%20in%3F%22%2C%22content%22%3A%22Your%20video%20will%20be%20a%20high-quality%20MP4%20file%20in%201080p%20HD%20or%204k.%20You%20can%20easily%20upload%20this%20file%20almost%20anywhere%20online!%22%7D%5D"][/vc_column_inner][vc_column_inner width="1/2"][tm_accordion multi_open="1" items="%5B%7B%22title%22%3A%22Do%20you%20accept%20Paypal%3F%22%2C%22content%22%3A%22Yes%2C%20we%20accept%20Paypal%20or%20Payoneer%20and%20you%20can%20use%20any%20credit%20or%20debit%20card%20to%20pay%20though%20this%20platforms.%22%7D%2C%7B%22title%22%3A%22Do%20you%20have%20additional%20samples%20that%20I%20can%20share%3F%22%2C%22content%22%3A%22You%20bet!%20Additional%20samples%20can%20be%20seen%20on%20our%20YouTube%20Channel%20here%3A%20https%3A%2F%2Fwww.youtube.com%2Fc%2Fvideokrtoon%C2%A0%20You%20can%20even%20share%20these%20videos%20with%20others%20for%20approval%20or%20ideas!%22%7D%2C%7B%22title%22%3A%22How%20much%20experience%20do%20you%20have%3F%22%2C%22content%22%3A%22We've%20created%20more%20than%208%2C000%20videos%20just%20like%20these%20for%20clients%20in%20over%20100%20countries%20across%20the%20world%20for%20companies%20like%20Pfizer%2C%20Novartis%2C%20Shaq%2C%20LAPD%20among%20others.%20With%20more%20than%2010%20years%20of%20experience%2C%20rest%20assured%2C%20we%20are%20a%20team%20that%20knows%20how%20to%20get%20the%20job%20done%20right!%22%7D%2C%7B%22title%22%3A%22Do%20you%20use%20templates%20for%20your%20videos%3F%22%2C%22content%22%3A%22ABSOLUTELY%20NOT!%20Each%20and%20every%20project%20is%20created%20from%20scratch%20for%20the%20sole%20use%20of%20our%20clients.%20This%20way%2C%20each%20is%20as%20unique%20as%20the%20purpose%20it%20goes%20on%20to%20serve.%22%7D%2C%7B%22title%22%3A%22How%20is%20the%20cost%20calculated%3F%22%2C%22content%22%3A%22The%20length%20of%20your%20video%20determines%20the%20price.%20Length%20is%20calculated%20based%20on%20the%20word%20count%20of%20your%20script.%20This%20is%20a%20concrete%20way%20for%20us%20to%20calculate%20and%20is%20very%20accurate%20since%20we%20have%20refined%20the%20numbers%20over%20thousands%20of%20projects.%2075%20words%20%3D%2030%20seconds%20%26%20our%20videos%20are%20priced%20in%2030-second%20chunks%22%7D%5D"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]